The Store requires that you have Java enabled and cookies turned on in your browser software. If you have cookies turned on, and experience problems not being able to add items to your cart, close then restart your web browser.

To track your order or find out the status of your order, write to store@unknowncountry.com.

Problems getting a secure connection

Users with Netscape or Explorer versions 3.x, or Mac users with Explorer 4.x, may experience problems using the security features of the store if they have not upgraded their browser's Thawte/Verisign security certificate. For the latest Thawte/Verisign certificate and simple instructions on how to install it, go to Thawte's website.

To track your order

If you have questions directly relating to an order you've already placed at the website, including estimated shipping time, or to track your order, please send E-mail to store@unknowncountry.com.